The COVID-19 pandemic has brought about a great socio-economic crisis, affecting citizens’ economic activities and access to key services. Various measures and restrictions undertaken by governments to control the spread of the disease have also affected citizens, bringing up security concerns, issues of increased domestic violence, food and water scarcity among other issues.

We hope that Nuru can be used as a channel through which citizens can share, in real-time, the challenges they are encountering within their communities. Through written reports, tagging, capturing live images and sharing their location, this report can easily be visualised on a map, further inspiring the access to assistance, services and other actions. By targeting the information using tags, the relevant “agent of change” is able to access the relevant information and provide assistance to the communities and individuals.

This crowdsourcing approach provides a way to bridge the information gap between citizens and governments, civil society organisations and other stakeholders.  By providing real-time information, timely interventions can be provided to aid the affected communities, leading to better outcomes for the countries and communities affected by this, and other future crises.